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TERMS & CONDITIONS

Welcome to Ainsel website.

We are grateful for your attention to our products and services, we hope you enjoyed and will enjoy browsing our website further.

Please note that all the products and services provided on this website are subject to the terms & conditions laid out below.

By using our website, you acknowledge and agree to the terms and conditions set up below, which do not affect your statuary rights.

These terms & conditions also include our privacy policy, and maybe modified from time – to time, so please review them carefully before placing the order or booking services.

Order Process

All products are subject to availability.

If any of the products that you ordered are currently unavailable, we will let you know as early as possible.

Once the order is placed, we will send you an acknowledgement to the email provided.

If you need to modify your order details after submission, please contact our Customer Care Team at ask@ainsel.com as soon as you can. However, please note that we are unable to guarantee amending these changes.

If you want to cancel your order, please contact the Customer Care Team as early as you can. If the order has not been shipped yet, the full cost of your order, including the shipping fee, will be refunded. Please note, the current cancellation term applies only to the items that have not been customized. All custom orders can be cancelled if only the manufacturing processes has not been set up yet.

We will send you an invoice as acceptance of your order, which will also indicate the contract between you and Ainsel Limited.

We are not obliged to sell the product if the item is out of stock, or was incorrectly priced or described on this website. If the price of the product changes, we will get in touch to confirm if such change is acceptable. We also reserve a right to refuse service any one at any time for any reason.

If for any reason, we cannot fulfil your order, we will get in touch within 48 hours after receiving the order to suggest a solution or issue the full refund.

Shipping, Returns and Payment

Please see our Customer Care page  for all the detailed information.

Products

Although we put a great effort to provide our customers with the descriptions and images of the products, we cannot guarantee that the colours displayed on the computer devices will match the colours of the actual products. Please consider that various settings, quality and resolutions of computer equipment screens might affect the colour rendering. We reserve a right to reject and cancel the orders for the products in case of the incorrect description or the price on the product is published on the website.

All measurements including weight and dimensions are rough numbers.

Prices

Please note, that the 20% tax is added to all purchases made from the UK, EU or any other World country. The published prices are the final product prices including tax, but not delivery charges.

Intellectual Property

By using an exploring our website you understand and agree that all content including but not limited to graphics, images, videos, photos, texts, designs constitute the intellectual property of AINSEL Limited. AINSEL Limited also remains the only owner of its trademarks, and the only legal personality to authorize and/or license the use of aforementioned.

The users of this website can use it strictly for personal purposes.

The users are authorised to use the content (share, copy and distribute via social networks or in any other way) as long as it is used for information and non-commercial purposes only and contains reference to its original source (for example, this website and/or the company name). The users must ensure that by sharing the contents of this website, they do not portray it, the company, products and/or services in any misleading, offensive, derogatory manner.

No trademarks, contents, products names, elements of brand identities of contents from this website shall be copied or used without the permission of AINSEL Limited.

Copyright

©AINSEL 2016-2017, all rights reserved.

All materials on the Services (as well as the organization and layout of the Services) are owned and copyrighted or licensed by AINSEL. No reproduction, distribution, or transmission of the copyrighted materials on the Services is permitted without the written permission of AINSEL. Any rights not expressly granted herein are reserved by AINSEL.

Trademarks

AINSEL, AINSEL, LIP PLAY and all related names, logos, product and service names, designs and slogans are trademarks of AINSEL. Such marks cannot be used without the prior written permission  of AINSEL. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.

For more information on the trademarks of AINSEL, please contact us at ask@ainsel.com

Liability

While we strive our best to provide our customers with the best service, we are not liable for any mistakes and/or delays caused by the shipping agents, weather conditions or other unforeseen circumstances beyond our control.

We try to ensure that our customers are provided with the most clear and updated information, however we cannot exclude the possibility of having occasional mistakes or errors. If you have ordered the item, which was described or priced incorrectly, we will get in touch before confirming your order.

We provide no expressed and/or implied warranties or guaranties with regards to our website, its contents, goods and services. You use them on your own risk.

We are not liable for any risks associated with internet browsing and using the web, including but limited to viruses, incapability of the website with your electronic device, software or any other settings set and used on it.

We provide no guarantees that any functions or operation of the website or its parts will be error-free at all times.

We reserve a right to restrict and/or suspend the access for this website in order to update, maintain, repair it or set and test the new functions. We apologise in advance if it causes any inconvenienced.

We are not liable for loss or damage including but not limited to loss of profits, savings, funds, privacy, reputation, business, contacts, revenues caused by the consequential and incidental use of our website.

If you have decided to view and use this website from outside the United Kingdom, you do it at your own risk and at your own responsibility of complying with the legal regulations at your location.

Your Account

Ours customers are responsible for keeping their passwords and account details secure. We are not liable for any damage or loss of information which may be cause due to your failure to keep your accounts secure.

General

These Terms & Conditions are governed by the English Law.

AINSEL Limited is a company registered in England under number 09180636, VAT reg. 225759290. Registered office is Unit 9, The Ivories, 6/18 Northampton Street, London, N1 2HY.

Our contact email address is: ask@ainsel.com

PRIVACY POLICY

We respect the privacy rights of our customers and visitors. Please study carefully how the information is collected, stored and used at this website. By accessing, browsing and using this website (and all its features, including but not limited to page browsing, sharing, pop-up windows, watching videos and animated content), you automatically agree to our Privacy Policy terms. If you do not agree, partially or fully, with any of the terms listed below you must not browse or use this website. If you have any concerns or questions about the way how your information is proceeded and stored at this website, you are welcome to contact us via details provided above.

We collect and keep your information by safe and encrypted payment gateways, and we will use such information strictly in line with our Privacy Policy.

Please note, that we may keep, collect and use the information which you input yourself. To enable us to do it, you will have to place an order, book a service, subscribe to our newsletter.

In order to be able to shop via our website, you will have to provide us with your full name, billing and delivery addresses, contact phone and email addresses, your payment card details.

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